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Dodge Connect App Down?

8pack-28

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Looks like the Dodge Connect app isn’t working right now? I haven’t seen updates in over 10 days now and another user on here is seeing the same problem.

I logged out of the app to see if that’d fix it, but now I can’t log back in to it on the web or app… saying wrong password…

I tried the password and I never receive the email 🤔.
 
I just checked mine and last up date was July 6. Way behind. Wonder whats going on. My Jeep app is up to date and both are in my garage in the app. Later RJD
 
Yeah, I did something dumb and thought I had two accounts, deleted my account, now all of them are gone. Tried calling but they always send me to the other side of the planet for support / get hung up on. But was having the same problem, never updated since I got it from the dealership.
 
Mine is the same. I can remote everything and still get boundary alerts but for the location I have to input my pin every time and the status of the vehicle is from nine days ago.
 
You all should call and open a case. I just did. Also, don’t try logging out and back in, you won’t be able to get back into the app and will lose the remote start and lock/unlock.

Support doesn’t seem to have clocked it that there is anything wrong with the service or app… but it seems it’s basically been down for almost two weeks now.

(800) 777-3600

Above is the number. It didn’t out source and I talked to a real person after pressing zero and waiting about 10 minutes. Nothing resolved, but it’s at least in the system with a case number. I think we just need a few more for them to get on it.
 
After I put my PIN in, it just started and didn't update a thing.
 
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