Start/Stop turned into full reboot

[tamboril2]

At a stop light with start/stop activated (engine stopped), everything was normal. Then I saw a message like "press button to start", which didn't work. Then several strange errors showed up on the cluster, one of which I remember was like, "cannot start. hood latch open". Then the cluster display went blank and everything rebooted. Somewhere in there I tried to turn it off, including opening the door to get a full turn off. It came back after the reboot as if nothing had happened, all before the light turned green. But yeah. No bueno. I'm driving with start/stop disabled whenever I remember. Anyone else had this?

 

[baabootoo77]

Car info/miles/age? Do you run your AC? In fact, if you do a search here, you'll see that a lot of people turned it off each start and it was never even activating. I have never had my engine turn off in two months, but I always run the AC.

 

[tamboril2]

Scat Pack Plus, 7000mi, 4mo. Had a couple updates for emission codes and the shifter a while back. I'm not sure about the A/C. I think not on that day.
And update: it just did something similar again, luckily in my parking spot. I backed up too far so put it into Drive to inch up a bit and accidentally hit the On/Off button instead of the parking brake (which was engaged b/c I have autobrake turned on). It shut off as commanded then wouldn't restart (I put it into Park), flashing that message on the cluster about the Start/Stop and the hood latch. I had Start/Stop disabled the whole time. I then tried several times to restart, before and after it seemed to have rebooted (cluster cleared and I think the logo appeared) and a lot of things clicked, but no start. I then turned it off and opened the door to really turn it off, closed the door, pressed the brake, pressed the start button, and it started normally.

 

[Ares469]

I'd bring that to a dealer ASAP so they can check for codes. Sounds like a battery/electrical issue, but hopefully it's a software issue and they can fix it for you easily

Edit: I just re-read your post. Maybe this is all caused by accidentally hitting the start button? I would bet hitting it while moving or in gear is going to set off a bunch of warnings

 

[tamboril2]

I'd bring that to a dealer ASAP so they can check for codes. Sounds like a battery/electrical issue, but hopefully it's a software issue and they can fix it for you easily

Edit: I just re-read your post. Maybe this is all caused by accidentally hitting the start button? I would bet hitting it while moving or in gear is going to set off a bunch of warnings

It is possible that the first time I also hit the start button, but it’s unlikely as I was just at a traffic light and not fiddling with anything in the console.

 

[baabootoo77]

Scat Pack Plus, 7000mi, 4mo. Had a couple updates for emission codes and the shifter a while back. I'm not sure about the A/C. I think not on that day.
And update: it just did something similar again, luckily in my parking spot. I backed up too far so put it into Drive to inch up a bit and accidentally hit the On/Off button instead of the parking brake (which was engaged b/c I have autobrake turned on). It shut off as commanded then wouldn't restart (I put it into Park), flashing that message on the cluster about the Start/Stop and the hood latch. I had Start/Stop disabled the whole time. I then tried several times to restart, before and after it seemed to have rebooted (cluster cleared and I think the logo appeared) and a lot of things clicked, but no start. I then turned it off and opened the door to really turn it off, closed the door, pressed the brake, pressed the start button, and it started normally.

Build date?